Logitech Reviews

The blue RGB light on my almost 3- year old G502 broke. An extremely insignificant issue. For fun I sent an RMA request to Logitech, since the store warranty had already expired, but there was a few months of factory warranty left. After sending some proof of the broken light, Logitech went "Sure, we'll send you a new one" and a few days later, a brand new G502 appeared at my front door, sent all the way from Frankfurt to my homeland, Finland. And I didn't even need to send the broken mouse back. The shipping probably cost more than the mouse itself, but in the long run, it will pay itself back. This is true customer service.

I have owned many Logitec devices in my time from ipod docks to mouse and keyboards. I have never had a problem. I have never had course to contact customer services however so can't comment on that.

Popular company for mouse and keyboard, headphone. Every year, I buy at least 2 to 3 consumable computer accessary on this brand. Most of time the products are priced low. So I get to go for them often in the shop. I am still using wired mouse from this company is ok. However, my headphone did not last 2 years.